Contacts at The NIA IT Department
Contacting the National Imaging Associates Information Technology Department
If you need to contact the Information Technology Department at National Imaging Associates, please use the contact information below that best fits the description of the issue you are having:
- For issues concerning NIA's website, www.RadMD.com, please email RadMDSupport@magellanhealth.com, or call toll-free 1-877-80-RADMD.
- For issues concerning reports e.g. quarterly reports or daily reports please contact NIAanalysis@magellanhealth.com or call 1-888-899-7803 and ask for the Data Analysis & Reporting.
- NIA has implemented a company-wide email encryption system to comply with HIPAA regulations. If you have received an email from NIA that may contain Protected Health Information, the email will be encrypted via ZixMail. If you have difficulty opening or accessing such an email, please contact support@zixcorp.com or call ZixCorporation toll-free 1-888-576-4949.
- For any other Information Technology issue, please contact helpdesk@magellanhealth.com or call 1-888-899-7803 and ask for the Information Technology Helpdesk.